Payment Terms

These Payment Terms govern all payments made for Taxxavy's services. By making a payment, you agree to these terms. Please read them carefully before completing any transaction.

1. Payment Methods

We accept the following payment methods:

• Credit Cards: Visa, Mastercard, American Express
• Debit Cards: All major debit cards
• Net Banking: All major Indian banks
• UPI: Google Pay, PhonePe, Paytm, and other UPI apps
• Digital Wallets: Paytm, PhonePe, Amazon Pay
• Bank Transfer: NEFT, RTGS, IMPS (for corporate clients)

All payments are processed through secure, PCI-DSS compliant payment gateways to ensure the safety of your financial information.

2. Pricing and Fees

2.1 Service Pricing

Our service prices are displayed in Indian Rupees (INR) and are subject to change without prior notice. However, once you have initiated a payment, the price quoted at the time of payment will be honored for that transaction.

2.2 Additional Fees

The following fees may apply:

• Transaction Fees: Some payment methods may include processing fees charged by the payment gateway. These fees will be clearly displayed before you complete the payment.
• Currency Conversion: If you pay in a currency other than INR, currency conversion fees may apply as determined by your bank or payment provider.
• Late Payment Fees: For ongoing services with payment plans, late payment fees may apply if payment is not received by the due date.

3. Payment Processing

3.1 Payment Authorization

By providing payment information, you authorize us to charge the specified amount to your selected payment method. You represent and warrant that you have the legal right to use the payment method you provide.

3.2 Payment Confirmation

Once your payment is successfully processed:

• You will receive an email confirmation with your transaction details
• Your order will be queued for processing
• Service delivery will begin according to our standard timelines

3.3 Failed Payments

If your payment fails, you will be notified immediately. Common reasons for payment failure include:

• Insufficient funds
• Incorrect payment information
• Bank or card issuer restrictions
• Expired payment method

Please verify your payment information and try again, or contact your bank or payment provider for assistance.

4. Payment Plans and Installments

4.1 One-Time Payments

Most of our services require full payment upfront before service delivery begins.

4.2 Recurring Payments

For ongoing services (such as Virtual CFO services), you may be enrolled in a recurring payment plan. By agreeing to a recurring payment plan:

• You authorize us to automatically charge your payment method on the scheduled billing date
• You will receive advance notice of upcoming charges
• You can cancel or modify your payment plan at any time by contacting us
• If a payment fails, we will attempt to process it again and notify you

5. Billing and Invoicing

5.1 Invoices

For all paid services, you will receive:

• A payment receipt via email immediately after successful payment
• A detailed invoice (for business clients) within 24-48 hours
• All invoices include GST as applicable

5.2 Tax Information

All prices displayed include applicable taxes (GST) unless otherwise stated. For business clients, we provide GST-compliant invoices that can be used for tax purposes.

6. Refunds and Cancellations

Our refund policy is detailed in our Refund Policy. Key points:

• Refunds are processed to the original payment method
• Refund processing typically takes 7-10 business days
• Some services may be non-refundable once processing has begun
• Please review our Refund Policy for complete details

7. Payment Security

We take payment security seriously:

• All payment transactions are encrypted using SSL/TLS technology
• We use PCI-DSS compliant payment processors
• We do not store your complete credit card information on our servers
• Payment data is handled by secure, third-party payment gateways
• We comply with all applicable data protection and privacy regulations

8. Disputes and Chargebacks

If you have any concerns about a charge or payment:

• Please contact us immediately at admin@taxxavy.com
• We will work with you to resolve any billing issues
• Please do not initiate a chargeback without first contacting us
• Unresolved disputes may result in account suspension

9. Currency and Exchange Rates

All prices are displayed in Indian Rupees (INR). If you pay using a different currency:

• Currency conversion will be handled by your bank or payment provider
• Exchange rates are determined by your financial institution
• We are not responsible for currency conversion fees or exchange rate fluctuations

10. Payment Terms for Corporate Clients

For corporate clients and bulk orders:

• Custom payment terms may be available (e.g., Net 15, Net 30)
• Purchase orders are accepted for approved corporate accounts
• Volume discounts may apply for multiple service purchases
• Please contact our sales team for corporate pricing and payment terms

11. Changes to Payment Terms

We reserve the right to modify these Payment Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated terms.

12. Contact Information

For payment-related inquiries, please contact us:

• Email: admin@taxxavy.com
• Phone: +91 91769 46667
• Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST
• Address: 1ST FLOOR, D4, Lotus colony, 1st street, Devar Salai, Nandanam, Chennai, Tamil Nadu, 600035

You can also visit our Contact Us page for more ways to reach us.

13. Service Pricing Overview